Troubleshooting

Seeing 'SOS Only' or no service on your Yoho Mobile eSIM? Follow our step-by-step guide to fix connection issues on iPhone & Android and get back online.

Activated your Yoho eSIM for data and now your primary SIM can't make calls or get SMS? Follow our simple troubleshooting steps to fix dual SIM settings on your phone.

Activated your Yoho Mobile eSIM but can't get online? Follow our 3-step guide to fix data issues by checking roaming, APN settings, and network selection.

Frustrated when your eSIM is connected but has no internet? Follow our simple 3-step checklist to troubleshoot and fix data roaming, APN settings, and network selection.

Frustrated with slow international data? Learn the real reasons like data throttling, FUP, and wrong APN settings. Discover how to improve your roaming speed.

Facing the 'eSIM connected but no internet' issue? Follow our simple 3-step checklist to fix your Yoho Mobile data connection by checking roaming, APN, and network settings.

Is your eSIM making your phone hot and draining the battery? Learn why phones overheat when traveling with dual SIMs and get practical tips to fix it.

Didn't get your Yoho Mobile eSIM QR code email? Follow our simple steps to find it in your spam folder, verify your details, or get it resent instantly.

Experiencing slow eSIM data? Learn how to accurately test your Yoho Mobile internet speed, interpret the results, and understand factors like network congestion.

Can you use an eSIM on a carrier-locked phone? Find out why it's usually not possible and learn the simple steps to check if your iPhone or Android is unlocked before you travel.

Experiencing a slow connection with your eSIM? Learn how to manually select a faster network partner on your iPhone or Android and fix slow data speeds with Yoho Mobile.

Discover Yoho Mobile's 2025 policy on reusing eSIM QR codes. Learn why they are single-use, how to transfer your plan to a new phone, and what to do.